How it Works:
Desktop & Mobile Software that Works the Way You Do.
Designed by coffee veterans with functions made specifically for coffee. Ready-to-go for roasters, distributors, service companies, and multi-unit operators. We spent decades selling and servicing coffee and this software is what we always wished we had.
Tag & Scan
Schedule & Assign
Evaluate & Improve
What Our Clients Think
"We moved from very little visibility, which led us to be constantly reactive, to key data transparency, which allowed us to efficiently manage our teams, predict and control our costs, and communicate important data to the sales teams. CYA even programmed a one-click dispatch for us that takes 1 to 1.5 minutes off 300-400 service dispatches each week."
Taylor FulmerDistributor Technical Team Lead
"We always talk about the need to show our worth to our customers. It’s about accountability. We manage all our PMs and recurring follow ups in CYA so we don’t miss one. If there’s ever a question, we just check the history function. It’s all there.... When you start a new process, it’s always an adjustment for the team. Some people don’t like change. We just had to tell them that we were abandoning the old ways. Interesting, but once they started with CYA they told us that it was easier."
Ivan TomasTechnical Service Manager
“CYA has been vital to the continued growth of Dark Matter Coffee. It has given us the ability to ditch asset spreadsheets, track our gear in the field, and also track the service and maintenance on all of our assets spread over our wholesale network... Great product, great service, great company!”
Dark Matter CoffeeChicago, IL
"We've been using CYA for a year now and what a difference it makes! We know exactly where all our equipment is out in the field, and this helps us expedite service calls from our wholesale partners. In the event that we relocate an item, it's also easily tracked with a quick scan of our CYA tag!"
Atomic Coffee RoastersBoston, MA
"CYA offers a powerful system to streamline our company assets by tracking with a simple app. Their software and ongoing support is taking our service department to a different level."
Omar CoffeeNewington, CT
"CYA software gives us confidence and peace of mind when managing all our machinery, equipment and service across multiple channels."
White Horse CoffeeSidney, Australia