CYA is cloud-based software accessible by mobile or web, providing real-time work status and accountability. No tedious set-up required. CYA is ready-to-go for coffee roasters, distributors, multi-unit operators, and service companies. Simply upload your data. We’ll help!
Jan Anderson, President
For over 25 years, Jan has successfully navigated periods of big change and growth in the coffee industry. Prior to joining Premium Quality Consulting, Jan founded and led three start-up companies, including a coffee distribution and service business in New York City and the home espresso machine company FrancisFrancis!
We designed CYA based on 20+ years of experience selling, loaning, servicing, moving, tracking (by spreadsheets and paper) and, if we’re honest, chasing machines. As industry consultants, we confirmed that this was a universal problem in coffee that had direct impact on profitability. For roasters and distributors, equipment assets are the tools that keep the coffee flowing, and typically they are the second largest source of company value. Smart businesses need to do this well. This is the app we wish we had back when we started.
Dan McCloskey, Chief Operations Officer
Creative solutions and customer service are at the center of Dan’s two decades in coffee. Selling coffee, training and creating programming since the mid 1990s, Dan has been involved in just about every scenario, from local sales in small restaurants to global deals with thousands of locations.
We know there is a real need to track assets in the industry. We know first-hand because we’ve been in this business our entire lives. We also know that in order for software to be adopted by this industry, it has to work on the industry’s terms. So, we made CYA easy, so people can get control of their machines and get back to building their business.
Sean Birmingham, Technology Consultant
As a software designer, Sean turns ideas of how to improve business into real tools that work.
We designed CYA with the idea of making it ‘thumb driven.’ That is, it should be simple enough to control with one hand. It should be intuitive and must be used without frustrating implementation. You don’t need a bunch of training or planning: you can get started with one machine and go from there.